AVILIA Designs has a 60 day warranty period for all jewellery, which commences from the date of delivery. We cover any faults or damages relating to manufacturing flaws for a maximum of 60 days.
In the event of returns due to warranty claims, buyers are asked to contact us with a description and photo of the issue. Once this has been reviewed, a return or replacement will be offered. You may be asked to send the item back for quality control checks/product improvement.
Damage not caused by manufacturing fault, or due to neglect/use outside our care recommendations may be declined.
Once the item has been received and inspected, a refund or replacement item (if applicable) will be arranged within 2 business days.
Shop with confidence - our products are high quality and manufacturing faults are rare! Over 4500 positive feedback score in our ebay store - AVILIA Designs (and over 18,000 products sold!)
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